Job Details
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Job Description
About the Role
- We are currently looking for HR Analyst - Off Boarding to provide operational support for exit management processes including: Off boarding queries, End of Service Benefit Calculation; Government formalities; advice on policy and labor law etc. in collaboration with LM’s, HRBPs and different stakeholders across Mena Countries under Al Fulltaim Group .
- As Hr Analyst, you will be responsle for the following:
Case Management/ Resolution
- Service Level Agreement
- Turn Around Time
Customer Focus / Collaboration
- Exit Interview
- Customer / Stakeholder Feedback
Data Integrity
- Quality check
- Maintain Confidentiality/ Payroll checks
Service Excellence / Team work
- Continuous Improvement
- Initiatives/ Info Sharing
Operational Excellence
- Work in Progress Report
- Timely escalations/ Tracker updates / Case closures
- Knowledge of Policies/procedures
Job Requirements
About the Requirements:
- Bachelor Degree or equivalent in HR, Business, Management or Technology
- CIPD or similar qualification a plus
- 2 - 3 years’ experience as HR Generalist in UAE or GCC
- 2 - 3 years’ experience in supporting SAP HR Module or similar ERP
- Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
- Multi-tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment.
- Experience in a Shared Services environment a plus.
- Experience with common help desk tool such as Salesforce is a plus
- Good Knowledge of UAE Labour Law
