Transition Lead

Vodafone - Cairo

30
Applicants for
1 open position
9
Viewed
Experience Needed:
4 to 5 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

Demand Role :

  • Act as account manager for the Service line he is working on , to be aware of the new opportunity coming and act proactively on making it happen

Business Case management :

  • Follow up on the BC related to his account starting from its creation to its approval
  • Update all details of the BC in the Database

Transition :

  • Day to day interface to the Service Owner and SSC delivery manager
  • Collect Service Specification, recruitment requirements and service prerequisites from the Service Owner.
  • Work with Transition architect to get transition designs
  • Ensure Purchase order are raised correctly to the SO before service is operational .
  • Defines and own the transition schedule and project plan
  • Create and maintain the project RAAID log.
  • Organise the activities of the transition project
  • Ensure production and sign off of the project deliverables
  • Organise and chair project governance meetings
  • Provide reports on transition status to transition coordinator
  • Tracks activities executed by supporting roles and ensure timely completion of those activities (such as travels, procurement, logistics, connectivity, security/BCP, knowledge acquisition and transfer, etc.).
  • Manage and report transition different activities: Service scope, Timelines,

User access management :

  • Check/Organize availability and access requirements for the support entities
  • Organize set up of User Accounts (OPCO, Support companies, Service Desks etc.)
  • Check requirements for User Accounts
  • Organize set up of User Accounts
  • Check requirements for foundation data
  • Organize set up of Content
  • Test availability of content
  • Service Specific Tools for OPCOs
  • Identify needed support tools
  • Check access/permissions for 1st Level support
Job Requirements

Qualification / Experience:

  • B.Sc. in Computer , Telecommunications Engineering or Computer Science
  • 4-5 year IT/ Telecom experience
  • At least 2 year experience in project management job
  • Excellent written and spoken English is a must.
  • Organized for working in a global cooperative team environment.
  • Cost and Budget planning

Technical skills:

  • Prince2 foundation is a must , practitioner certification is an asset
  • PMP certification is a plus
  • ITIL Certified is a Must.
  • Commercial background is an asset
  • Very Good Back Ground Technical Knowledge
  • Industry certification technical skills.
  • Expertise in project management, budget forecast and cost analysis.
  • Excellent reporting and data analysis skills.
About this Company

We are one of the world's largest telecommunications companies providing a wide range of services including voice, messaging and data across mobile and fixed networks.

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