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Job Description
About the Job:
- We are seeking a personable, professional tour leader to offer our guests an exceptional experience while visiting Egypt.
- In this role, you will be responsible for engaging guests in an informative and interactive manner. You will provide a wealth of information to our guests and upsell products and answer any questions our guests might have to the very best of your ability.
- Coordinate Hotel rooming list and meet & assist at Airport
- Upsell Tour products to quests upon arrival
- Greet all guests promptly at scheduled tour times
- Outline the tour and timeline before beginning
- Determine if any guests have physical restrictions that should be considered
- Clearly and articulately provide information to guests in an engaging manner
- Answer any questions that the guests have
- Demonstrate extensive knowledge of our facility and related topics
- Remain calm, friendly, and enthusiastic at all times
- De-Escalate any tension with difficult guests
- Escort guests through the tour, taking breaks as needed
- Keep the tour moving on schedule while still being considerate to guests
- Know all safety and security protocols, should they be needed
Job Requirements
- 1-2 years of work experience in tourism experience.
- Experience Needed: Fresh Graduate
- Languages: English & Spanish Together