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Job Description
- Support the Manager - IT Infrastructure with the development of corporate IT infrastructure policies and procedures
- Support the Manager - IT Infrastructure with the development of IT systems standards across K&A
- Develop K&A IT security architecture, detailing authentication systems, firewalls, endpoint security, encryption tools
- Enact access rights and ensure proper authentication for access to data centers, networks, databases and applications
- Set up and maintain firewall administration and overall network security
- Administer company-wide email servers and handling systems
- Implement IT disaster recovery plans
- Operate and maintain IT infrastructure, including local area networks, servers, back-up servers, intra-office networks, telecom networks, PCs, printers, scanners, videoconferencing, etc.
- Track IT network availability and performance and resolve operational issues
- VMWare, DELL EMC, Citrix certified.
- Monitor network availability and performance in the K&A headquarter, and respond to any network issues, as needed
- Review technology upgrade requests received from Geographies and ensure compatibility with existing system
- Track procurement, installation, operation and maintenance of IT infrastructure across Geographies
- Support the installation of primary IT infrastructure across K&A offices (e.g. servers, back-up servers, intra-office networks) in coordination with local IT teams
- Support the set-up of IT infrastructure in new offices, as needed
- Implement corporate policies and procedures
Job Requirements
- Bachelor’s Degree in Computer Science, Computer Engineering or related field
- 4+ years of experience in an IT function with a focus on IT infrastructure
- IT certification is preferred (e.g. MCSE, CCIE, CCNA,MCITP, ITIL, VMware, Dell EMC)
- Good Knowledge of IT infrastructure and systems
- Good Knowledge of Architecture, Engineering and Planning Industry IT infrastructure requirements is preferred
- Good Knowledge of IT security policies, procedures and techniques
- Good analytical and organizational skills
- Good interpersonal skills and communication Skills
- Strong customer service orientation
- Proficiency in spoken and written English; Arabic is an advantage