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Job Description
Work responsibility:
- Troubleshooting and fault analysis and repair.
- Trouble ticket generation, response and escalations.
- Non-Standard changes implementation.
- Escalated Ticket and non-standard changes response for customer with valid support contract
- Technical administration and installation for network devices which includes but not limited to the below;
- Data center switches and routers (Nexus 1k, 2k,and 9k, Fabric interconnect, Chassis Switches, Cisco ASR 100x..)
- Cisco ACI solution
- Campus Routers and switches (ISR series and catalyst switches series.. )
- Application delivery controllers (F5, Citrix,..)
- Wireless controllers, wireless access points
- Technical installation for network monitor and management application which includes but not limited to (cisco prime, Whatsup,…)
Job Requirements
- Bachelor's degree in communication / computer engineering.
- 3-4 years working experience in a similar environment / cisco partner.
- Strong #routing and switching knowledge and hands-on is a must.
- Experience in #Cisco ACI is a plus.
- Experience in load balancer solutions / Cisco wireless solution is a plus.
- #CCNP R&S / CCNP #Datacenter is a plus.
- ITIL Foundational is a plus.
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