Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- To assist and convince a customer to pay the pending dues.
- Investigate historical data for each debt or bill
- Take actions to encourage timely debt payments.
- Understand customer problem and provide appropriate solution.
- Liaise with all other support functions to resolve customer issues and enable maximum collections.
- Maintaining discipline during the shifts and ensuring that no inappropriate activities are pursued while in office
- Ensure that the defined KPIs are met and exceeded
Job Requirements
- Excellent command of the English Language is a Must
- Previous experience in Debt Collection and Retention is a Plus
- University graduates ONLY
- Max age 30
- Excellent communication skills
- High negotiation skills