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Job Description
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- Possess excellent knowledge of the BTC products and services
- Banking Experience is Must
- Excellent customer service skills so as to understand customers’ needs and how to fulfill them.
- Capable of problem-solving and with good analytical skills.
- Flexibility and ability to work under pressure.
- Excellent interpersonal skills.
- Commercial awareness.
- Numerical skills.
- Excellent analytical and interpersonal skills.
- Excellent verbal and written communication skills.
- Service-oriented with a focus on achieving goals (qualitative & quantitative).
- Females only can apply .
