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Job Description
Description
- Serve and consolidate technical issues relating to software Technical functions, installations and upgrades.
- Resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue.
- Identify, analyze and resolve any technical problems that might arise during the business cycles of software.
- Design & Modify Client's Side Required Reports
Job Requirements
Technical Requirements
- Good Knowledge of Database Engine tools (Oracle, SQL Server).
- Good Knowledge of Oracle Forms & Report builder
- Good Knowledge of Crystal Report
- Troubleshooting and problem solving
- Experience in PL/SQL
General Requirements
- Welling to learn.
- Ability to work individually or with a team.
- Customer representable (shape and attitudes).
- Customer Service Experiences (Preferable).
- Hard Working.
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