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Job Description
- Oversee all aspects of sellers’ transactions from initial contact to executed purchase agreement.
- Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc.
- Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.
- Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.
- Coordinate showings & obtain feedback.
- Provide proactive weekly feedback to sellers regarding all showings and marketing activities.
- Coordinate all public open houses and broker open houses.
- Input all listing information into MLS and marketing websites and update as needed.
- Submit all necessary documentation to office broker for file compliance.
- Input all necessary information into client database and transaction management systems.
- Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
- Regularly update & maintain communication with clients, agents, title officer, lender etc.
- Submit all necessary documentation to office broker for file compliance.
- Coordinate moving/possession schedules.
- Schedule, coordinate & attend closing process.
- Input all client information into client database system.
- Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.
- Manage client database management program & system.
- Create & regularly prepare all buyer & seller consultation packages.
- Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials.
- Manage & update agent website(s), blog(s) and online listings.
- Regularly assist agent to manage & enhance agent’s social media presence.
- Track & coordinate all inbound leads from websites, social media & other online sources.
- Coordinate all client & vendor appreciation events.
- Regularly obtain client testimonials for websites, social media & other marketing materials.
- Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database email campaigns.
- Oversee all aspects of the administration of the agent’s business.
- Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration.
- Hold agent(s) accountable for conducting all agreed upon lead generation activities.
Job Requirements
- Proven work experience as a Sales administrator or Sales support agent
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Certification in Marketing, Sales or relevant field is a plus