Data Analytics Team Leader

Responsibility:

• Day-to-day operations management and provide direct supervision to Technical Team
• Escalate from the previous tiers when necessary.
• Ensure all alerts have been acknowledged and escalated as needed.
• Identifies faults, raise trouble tickets and provides resolution of complex problem requests.
• Act as the subject matter expert for all services under service catalog and to help troubleshoot specific capacity and performance issues.
• Develop and maintain capacity and performance metrics to track overall infrastructure trends
• Establish and maintain Service Level Agreements (SLA) with internal and external customers and ensure the SLA standards are maintained.
• Bi-weekly executive summary of the SLA measurement, program achievements and root cause analysis when SLA targets are not achieved.
• Enforce, maintain, and document compliance, maximum uptime and performance with all established standards
• Collaborate with IT teams and management to devise a data strategy that addresses industry requirements
• Build an inventory of data needed to implement the architecture
• Research new opportunities for data acquisition
• Identify and evaluate current data management technologies
• Create a fluid, end-to-end vision for how data will flow through an organization
• Develop data models for database structures
• Design, document, construct and deploy database architectures and applications (e.g. large relational databases)
• Integrate technical functionality (e.g. scalability, security, performance, data recovery, reliability, etc.)
• Implement measures to ensure data accuracy and accessibility
• Constantly monitor, refine and report on the performance of data management systems
• Meld new systems with existing warehouse structures
• Produce and enforce database development standards
• Maintain a corporate repository of all data architecture artifacts and procedures