Senior Account Manager / Fintech

PaySky -
New Cairo, CairoPosted 2 years ago

100Applicants for2 open positions

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Manage a portfolio for Fintech Clients, ensuring appropriate support .
Work closely with the client regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained
Following up on leads and winning new clients.
Developing and implementing strategic plans to manage and grow accounts.
Retaining clients and building strong, trusting relationships.
Understanding client needs and identifying new business opportunities within your portfolio.
Providing superior customer service and ensuring client satisfaction.
Communicating and coordinating with internal teams to deliver solutions.
Identifying opportunities for improvement and proposing new tools and processes.
Supporting sales teams to improve their performance and reach targets.
Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Bachelor's degree of Business or relevant fields.
2-5 years of experience with business development, sales, or account management.
Experience managing large account portfolios.
Strong customer service and project management skills.
Presentable, excellent communication, interpersonal, and negotiation skills.
Proficiency in Microsoft Office and CRM software.
Highly organized and solution-oriented.
Detail-oriented and able to prioritize.
Self-starter and able to work efficiently under pressure.
English proficiency is a must.
Fintech/banking industry experience is a must.