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Job Description
In collaboration with the line manager and under his supervision, the Tours Operator/Representative will handle the following tasks:
- Doing quotation for requested tours.
- Operation work for tours, such as quotations, reservations, coordination with tour guides, drivers, etc and follow up of existing tours.
- Represent the tour company to its guests and meet and greet them.
- Communicating with customers, being able to answer their questions or direct them to other team members who can serve them.
- Performing other duties as assigned by the Management Team.
- Working 6 days a week - 8 hours a day - but flexible to perform tasks after working hours and weekend in case of emergency.
Job Requirements
- Have experience in the travel business and have good knowledge of the different tours and destinations in Egypt.
- Fluent in English, speaking and writing. Fluency in French, German will be an additional advantage.
- Excellent communication skills.
- Very good computer skills (Internet, word, excel, etc) - Google drive and its products - Management systems.
- Energetic personality and ability to learn fast. Good public relations skills, friendly and like dealing and helping people of different backgrounds
- Problem-solving and ability to work under stress.