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Senior Operations Collection Officer

M² Developments
Mohandessin, Giza
Posted 4 years ago
63People have clicked1 open position
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Job Details

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Job Description

  • Receive the new (Returned Bounced cheques Sheet) from treasury team VIA E-mail and update the mobile number.
  • Call the delinquent customer from (0: 60+ Days) and follow-up to keep the promises, and resend the updated report to finance department on weekly basis.
  • Send clients’ (transfer, Cash deposit form or present cheque request) to finance and treasury team to reflect the amount in Client’s unit payment VIA E-mail.
  • Send payment forms request to customer serves team ( delivery, Finishing, clearance letter for cheque , مذكره فقد لحافظه ايداع )
  • Follow up with clients in case they broken promise and Offer clients several payment options to keep relation, to meet the internal target.
  • Issue Warning Letter.
  • Send upgrade or downgrade his unit or need to cancel the unit requests contracting team
  • Follow up legal call result, or legal action.
  • Create and update all required reports
  • Maximize Cash Collection
  • Decrease Delinquent ratio
  • Offer clients several payment options to keep relation for (delinquent clients )
  • Issue and send legal letters
  • Refer to legal department.

Job Requirements

  • Bachelor degree of: any university background, preferred if business administration
  • Years of experience in the same field: 3-5 years
  • English Language Proficiency: Good
  • Computer skills required: Good MS office skills
  • Negotiation and Communication Skills: Very good

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