Twill Customer Engagement
Maersk -
Jeddah, Saudi ArabiaPosted 4 years ago67People have clicked1 open position
Job Details
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Job Description
- Grow Twill customer base
- Acquire new customers using functional best practices
- Effectively present the Twill value proposition according to customer needs
- Manage objections professionally and share best practices across the team
- Collaborate with Marketing to deliver an aligned message offline and online
- Manage and log pipeline effectively in Salesforce and optimize sales capacity through effective planning
- Provide feedback on lost opportunities in Salesforce to ensure insights are shared across Marketing, Operations and Product for future optimization
- Work with the customer success partners to optimize both lead handover and quality
- Grow Twill volumes
- Deliver volume growth and revenue as per targets
- Spend time with the most relevant customers
- Engage customers during the first six months to establish loyalty and ensure customer retention over time through a smooth handover to the customer success partner
- Grow Twill Revenue and Profits
- Sell bundles
- Continuously focus on reducing sales cycles and activities needed to close the deal to improve productivity
Job Requirements
- 1-2 years of similar experience
- Grow number of active customers booking on the Twill platform
- Deliver volume and revenue growth
- Global Twill performance
- Arabic language is required
