Senior Specialist, Collections
Maersk -
Jeddah, Saudi ArabiaPosted 4 years ago97People have clicked1 open position
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Job Description
Customers’ reconciliation and follow up
- Direct communication: Contacting customers via telephone and email.
- Ensure that there is a periodic reconciliation process in place with all credit customers (both internal and external), not less than at monthly intervals.
- Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer.
- Dispute resolution handling and coordination with CSO/OPS/commercial.
Dunning
- Ensure all data required for centralized dunning.
- Ensure all changes to addresses etc., are communicated to Master data team.
- Follow up and clear dunning reports.
- Controlling and housekeeping
- Ensure no open credit items in customer sub ledger.
- Ensure all payments are timely applied in system Write offs.
- Ensure no open credit items in customer sub ledger.
- Ensure all payments are timely applied in system.
Master Data
- Ensure 100% accurate master data for customers in system.
- Stakeholder Management
- Ensure weekly MLOS call with internal stakeholders.
- Ensure weekly performance update on Top accounts.
Job Requirements
- Work experience in Finance and/or Accounting.
- Minimum 5 plus years of experience in managing receivables and collection follow up over call & email
- Expert knowledge of working capital management
- Experience in SAP
