Customer Service Representative

Centro Global Solutions - Maadi, Cairo

145
Applicants for
10 open positions
132
Seen
50
Shortlisted
49
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
10 open positions
About the Job

Job Purpose:

  • Providing customers support through answering their inquires via various methods of contact.

Responsibilities:

  • Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
  • Facilitate sales process through connecting customers to client consultants to assist in purchases.
  • Manage billing inquiries through use of various internal systems to meet client objectives.
  • Document customer interactions using internal systems to assist them in future inquiries.
  • Ensure customer contact is adhering to professional and business structure to maintain brand quality.
Job Requirements

Applicants Requirements:

  • Excellent command of English
  • 0-1 years of experience in Contact Centers
  • Fluent in written and spoken English
  • Excellent communication skills
  • Strong time management skills
  • Basic Computer skills
About this Company

Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America, Europe, Middle East and Asia Pacific regions.... (More)

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