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Medical Field Customer Service Engineering - Siemens Healthineers Alexandria

SIEMENS
Cairo, Egypt
Posted 4 years ago
157People have clicked1 open position
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Job Details

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Job Description

Responsibilities?

  • Perform installations, start-ups, maintenance, repairs and updates of all Siemens healthcare products within his/her area of expertise and assisting with other products under supervision
  • Communicating and accept all operative requests from the Customer Care Center.
  • Escalate incidents according to the defined parameters
  • Ensure the proper use of tool & test equipment
  • Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare
  • Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services
  • All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account.
  • Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services

Job Requirements

What do I need to qualify for this job?

  • Bio-Medical/ Electronic/ Telecommunication engineering degree from reputable university/ college (Alexandria, Mansura, Cairo Univ., Ein-Shams)
  • Bachelor degree in Biomedical Engineering
  • Fresh graduate is preferred or First work experience within a similar role, ideally with Siemens product knowledge.
  • Excellent communication skills, customer orientation and quality focus
  • Fluent level in English and Arabic

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