Medical Field Customer Service Engineering - Siemens Healthineers Alexandria
SIEMENS -
Cairo, EgyptPosted 4 years ago157People have clicked1 open position
Job Details
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Job Description
Responsibilities?
- Perform installations, start-ups, maintenance, repairs and updates of all Siemens healthcare products within his/her area of expertise and assisting with other products under supervision
- Communicating and accept all operative requests from the Customer Care Center.
- Escalate incidents according to the defined parameters
- Ensure the proper use of tool & test equipment
- Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare
- Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services
- All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account.
- Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services
Job Requirements
What do I need to qualify for this job?
- Bio-Medical/ Electronic/ Telecommunication engineering degree from reputable university/ college (Alexandria, Mansura, Cairo Univ., Ein-Shams)
- Bachelor degree in Biomedical Engineering
- Fresh graduate is preferred or First work experience within a similar role, ideally with Siemens product knowledge.
- Excellent communication skills, customer orientation and quality focus
- Fluent level in English and Arabic