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Job Description
This is how you will succeed:
- Drive product selection and top-line growth:
- Define selection strategy and manage Seller and selection recruiting teams
- Increase business performance for new and existing Sellers
- Raise customer-facing quality bar for our Sellers through education and targeted account management post-launch
- Identify and drive recommendations for pricing opportunities
- Define and own local product and project management activities focused on generating long-term growth and be a key stakeholder for website-wide initiatives.
- Continuously improve the Seller and Customer experience on Amazon:
- Provide thought leadership and identify opportunities for improving the Seller and Customer experience
- Identify, quantify, pilot, measure and implement scalable solutions
- Interact closely with respective Retail Category teams and central website functions in MENA, EU and US to understand, implement and shape feature, service or program improvements
- Align closely with other departments serving Sellers and Customers (e.g., Seller or Customer Support).
- Comprehensively manage business performance:
- Own planning, analysis, reporting, performance auditing and putting the respective mechanisms in place
- Create, communicate and audit long-term plans, forecast and resource allocation
- Align goals with relevant stakeholders (e.g. Product Management, Operations).
- Hire and develop top talent:
- Lead other leaders either through solid or dotted lines
- Hire, coach and promote top talents and create strong followership
- Establish team culture that aligns with the Amazon’s leadership principles
- Build an analytical capability in the team to enable the group to be self-reliant and make recommendations based on data and robust analysis.
Job Requirements
BASIC QUALIFICATIONS
- Top University degree, preferably in a business or technical / engineering discipline
- Proven track record in business development at scale covering sales and account management
- Extensive professional experience, ideally in complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting
- Inspiring people manager and leader of leaders: experience in leading (ideally commercial) top-performing teams and managing change
- Strong combination of superior analytical skills, inventive-thought leadership, relentlessly high standards, and bias for action to get things done and remove obstacles
- Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively, and manage multiple priorities simultaneously
- Excellent written and verbal senior executive communication style.
PREFERRED QUALIFICATIONS
- MBA from a top-tier Business School
- Pricing and Product Management
- Previous general manager / managing director experience
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