Junior IT Support Specialist
Takwene -
New Cairo, CairoPosted 4 years ago65Applicants for1 open position
- 46Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Assist Help Desk customers with troubleshooting of computer-related issues such as virus removal/password resets/email setup/software installs.
- Maintain accurate records of completed and pending jobs using the DTS ticketing system.
- Provide superior customer service to all Help desk patrons, support personnel, and fellow employees.
- Demonstrate good social skills in a professional environment.
- Collaborate with content and design teams to publish content on different digital Platforms (YouTube – Facebook – DM - etc...)
- Use content management systems to analyze digital Platforms traffic and user’s engagement metrics
- Stay up-to-date with developments and generate new ideas to draw the audience’s attention.
Job Requirements
- Must be a Wentworth student currently eligible for employment
- Must have a desire to develop interpersonal and technical skills
- Must be able to follow verbal and written directions
- Must be able to follow directions and work within a team environment
- Should possess some basic knowledge of computer/printer anatomy and operations
