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Job Description
Primary Responsibilities
- Product strategy and direction: Continually assess the needs of customers / merchants, market trends, competitive opportunities and threats in defining and evolving the product strategy in MENA region of product ownership.
- Define both long term strategy and short-term plans to achieve the product vision and deliver business results.
- You will also contribute to the overall business and marketing strategy in your area of focus.
- Roadmap Planning: Ensure consistent execution of product lifecycle processes from concept to launch.
- Provide value-based prioritization of product development initiatives to ensure maximum ROI and market-driven alignment.
- Deliver world-class innovation in features, usability and product performance in consistent cadence of releases.
- Manage a cross-functional process for prioritizing, delivering and launching major product releases.
- Be the internal and external authority and advocate for your given area of focus.
- You will also lead and coordinate the feature / product launch across all of MENA region.
Requirements Definition:
- Develop comprehensive product plans, incorporating market requirements, define the competitive arena, and establish the objectives, strategies, and actions required to achieve business goals.
- Produce high quality requirements documents and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Write user stories to communicate customer needs in an agile development environment. Work closely with Legal and Tax on regulations and compliance requirements to eliminate merchant adoption bottlenecks
- Product Roll-out: Work with teams to create and execute go-to-market plans for new features.
- Monitor key performance metrics to ensure product performance and identify optimization opportunities.
- Partner closely with the Sales and Business Development leader to drive adoption and ensure processes that are easy and intuitive.
- Customer / Merchant Success: Drive frictionless payments to achieve optimum conversion. Drive Risk based authentication to minimize leakages and optimize CX ex. Drive Affordability initiatives and create avenues to digitize cash.
- Drive product adoptions for payment features developed for Amazon with external merchants to achieve and grow the Top line for PayFort.
Job Requirements
Basic Qualifications
- 6+ years of Product Management or equivalent experience delivering software or online products to market.
- People management with experience in managing high and low performance.
- Bachelor's degree in Computer Science, Business, or a related field.
- Extensive experience in product, program, and/or project management in leading cross-functional teams in delivery of major new products or services in ecommerce, retail, logistics, supply chain, internet products or related fields.
- Experience defining market and product requirements, working with engineering organizations to rapidly deliver high-impact capabilities to market.
- Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely.
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Collaborative working style. Must work well in a team environment.
- Must have bias for action and strong work ethic.
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices.
Preferred Qualifications
- MBA or advanced degree preferred.
- Experience in managing improvements in complex software tools UX through iterative design and research.
- Launched ecommerce products on mobile devices
- Experience with online and physical retail transactions
- An understanding of financial transaction processing, networks and systems (Credit Card, ACH, etc.)