Call Center Representative - US Account (Alexandria)
Intelcia -
Alexandria, EgyptPosted 4 years ago191Applicants for1 open position
- 174Viewed
- 0In Consideration
- 2Not Selected
Job Details
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Job Description
About the Job:
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project.
- The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
- Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Responsibilities:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
Profile:
- Fluent English Speakers only
- Level of education: Graduates only
Benefits:
- Promotion opportunities as this a new project.
- Very attractive package
- Social and medical insurance
- Transportation
- Welcome Bonus