Technical Support Engineer (Web Hosting / Web Development)

Craft Solutions - Heliopolis, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
5,000 to 6,000 EGP per month
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Provide technical support to our USA clients via phone, email or chatting application
  • Handles IT tickets life cycle via the service desk system
  • Research questions using available information resources (service desk knowledge base)
Job Requirements
  • Must be Fluent in English (Writing, Listening and Speaking)
  • From 1 to 4 years of relevant experience in Web Hosting or Web Development
  • Bachelor’s Degree in Computer Science or related fields
  • Working hours to be from 3:00 PM to 11:00 PM (5 Days per week)
  • Good attendance and punctuality required
About this Company

Craft Solutions is a software development company in Cairo, Egypt. We provide web development, web hosting, SEO and digital marketing services. We serve a wide range of clients in Egypt, UAE, Spain and USA.

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