Dynamics CRM Senior Specialist

Confidential Company - Nasr City, Cairo

23
Applicants for
1 open position
18
Seen
1
Shortlisted
5
Rejected
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Works with internal stakeholders to align technology solutions with business strategies
  • Achieve a higher Customer satisfaction (internal and external).
  • Apply Customer service trends.
  • Apply latest technologies that Facilitate Company vision.
  • Ensures the business need is addressed by the technical solution from a conceptual standpoint.
  • Minimize business value lost during assigned project execution
  • Ensure that, CRM Solutions are implemented as designed and as per business expectation
Job Requirements
  • Computer Engineering or computer science or equivalent
  • English Level: V. Good
  • MS Office Level: Good
  • Business Process Re-engineering
  • Strong communication، facilitation and negotiation skills
  • Excellent interpersonal and team leadership skills
  • Ability to effectively engage senior IT and business leaders
  • Dynamics CRM Techno-Functional Experience.
  • Project Coordination and Management.
  • Good Knowledge of Report Designing tools.
  • Good Knowledge of SQL server and Database Design.
  • Fair Knowledge of Web Development. Understanding of IT systems environments and IT industry trends
  • Understanding of ITIL methodology with emphasis on ITSM.