Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job Summary:
Responsible of preparing for and coordinating training programmes, and helps in improving the quality of the training service.
Job Responsibilities:
- Preparing courses’ material for trainees by formatting, printing, and filling the material.
- Performing basic bookkeeping and manage borrowing books and CDs to instructors and trainees
- Coordinating venue and training needs setup
- Conducting evaluation questionnaire and data entering their scores at each programme
- Making sure that all courses run smoothly and supporting instructors during training programmes whenever needed
- Receiving trainees’ complaints, reporting and following up with the training team to ensure problem resolution and customer satisfaction, then archiving the whole complaint with the action/s taken
- Handling the substitution of instructors in emergency cases
- Managing trainees’ promotion and demotion cases in Language programmes
- Performing data entry and scan documents related to instructors, interns, and training
- Revising final results of each round
- Developing daily reports of covered topics at children activities’ programmes, when needed
- Preparing certificates for participants of different programmes, except for public English courses
- Recruiting and coaching YL class assistants
- Updating orientation manual of class assistants and interns, and issuing their appreciation certificate
- Correcting written placement tests and sharing results with the concerned person/s
**Day off: Friday & Monday
**Working hours: 08:45 a.m. - 04:15 p.m.
Job Requirements
Job Specifications:
- Bachelor degree.
- 0 – 2 years of related experience.
- Very good verbal & written communication skills
- Very good command of both written and spoken English.
- Very good skills in using Microsoft word and excel
- Can work under stress, accurate, attentive to details, team player, has good communication skills, highly organized, problem solver, multi-tasker, has time management skills, able to plan and prioritize work.
- El-Shorouk City/Madinaty resident is preferable.
