Security & Loss Prevention Manager – Fulfillment Centre Operations

Souq.com, An Amazon Company - Cairo

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Experience Needed:
More than 5 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

DESCRIPTION

Responsible for establishing risk-based security standards for Amazon focusing on our last mile, and the methods for maintaining & improving those standards, the specific areas of focus include, loss exposure/loss control analysis, investigations of theft & loss, physical security systems & controls, contract guarding service, loss prevention education & awareness programs, background screening, workplace violence & loss prevention audit programs. In order to ensure that the said standards & methods are deployed, in respect of strategic plans, consistently across all logistic network within the region, the jobholder will develop & maintain key relationships & collaborations with leaders across our logistic network last mile. The role will have responsibilities for security & loss prevention strategy in the last mile and will report to the Country Security & Loss Prevention Manager in Cairo, Egypt.


Key deliverables:

  • Functional leadership, risk assessment & management, S&LP performance management, regulatory, legal & labor compliance, compliance to internal standards, budgeting & cost management, physical protection systems, technology & services, Awareness & training for non-S&LP personnel, Handling incidents, Investigations & MO intelligence, Crisis management & resilience, managing key internal & external contacts

Responsibilities:

  • Drive the process by which the compliance loss prevention standards is attained.
  • Identify, develop & implement additional loss prevention program elements required to meet the unique needs of the operation last mile businesses.
  • Effectively partner with operations & support functions in evaluating current & future business process & initiatives.
  • Serve as a member of a coordinated team of loss prevention managers in relentlessly pursuing improvements to company-wide loss prevention program efforts at the country level.
  • Perform interior & exterior loss prevention audits, being alert to & responding to any security of loss prevention issues noted at the last mile.
  • Encourage & promote loss prevention within the workforce exercising integrity & ethical methods.
  • Monitor the last mile facilities for compliance with Amazon security & loss prevention policies.
  • Support the development & deployment of cost effective security systems & solutions to mitigate risks at the last mile.
  • Establish & use risk assessment process to identify & prioritize risks & mitigation means at the last mile.
  • Liaise & cooperate with law enforcement & industry bodies, as well as vendors, suppliers & partners to effectively resolve exposures & mitigate risks.
  • Demonstrate knowledge of loss prevention best practices in supply chain, distribution & delivery centers to include application of physical security systems, investigation techniques/laws of arrest, management of contract guards’ agencies, delivery carriers’ loss mitigation techniques.
  • Conduct new hire orientation & training.
Job Requirements
  • Fluent in English & Arabic (both verbal and written communication)
  • Experience in security and loss prevention within supply chain and/or express distribution and courier services;
  • Relevant qualification in loss prevention, security management, and administration of justice, related field or equivalent experience is required;
  • Extensive loss prevention experience, including significant experience in a distribution environment at management level;
  • Decision Making/ Problem Solving- demonstrate ability to proactively gather the right data from appropriate sources, probe/consider all of the facts, consider other perspectives; conduct root cause analysis; draw sound inferences; prioritize key factors; act decisively, promptly and confidently; flexible in approach; able to operate with limited guidance from management;
  • Communication and Influencing- demonstrate ability to identify the customer expectation and adjust language/ style to suit the listener; structure the information using correct terminology and grammar; be articulate and well-reasoned; solution-focused; customer-focused; have excellent follow-up;
  • Be able to work and travel as required by business needs in the Middle East & North Africa region with occasional travel to Europe and UK.
  • Minimum of 5 years’ experience at management level in multi-site/country environment managing security and LP in supply chain, logistics, transportation, express delivery;
    Completed Bachelor’s Degree level of education (preferably in a Security-related discipline) from an accredited university;

PREFERRED QUALIFICATIONS

  • 5 years’ experience working in the Middle East & North Africa region;
  • CPP, PSP, TAPA training will be noted as a plus;
  • Interviewing and Interrogation experience desired, and Wicklander and Zulawski certification is a plus;
  • Operational management experience in distribution and express delivery is advantageous but not essential;
  • Other additional languages will be noted as a plus;
    Functional knowledge in developing, implementing, maintaining, and managing security policies and procedures; conducted physical security risk assessments of facilities including manufacturing, distribution, trade, and office.
About this Company

We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.

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