Facilities Engineer | Al Futtaim Engineering | Dubai, U.A.E

Al-Futtaim - Dubai ,United Arab Emirates

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Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

AMC Management

  • Execution of FM Contracts efficiently with in the budget and ensure profitability of the same.
  • Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract execution plan and identify the requirements on mobilization, transition, performance management phase of service delivery.
  • Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team.
  • Track contract progress and ensure agreed SLA’s and KPI’s are met.
  • Resource planning (manpower, material/replacement spares, subcontracted specialised services etc.) for the contracts assigned.
  • Responsible for takeover and handover of the FM Contracts.
  • Preparing and submission of monthly, annual reports for the contracts assigned.
  • Submission of invoices on time and obtain client acknowledgement.
  • Conducting site surveys and preparing Assets condition reports.
  • Conducting frequent site inspections and proposing standard modifications to the clients.
  • Preparing the estimations based on site surveys for MEP renovations / refurbishment works.

Corrective/Reactive, Planned Preventive Maintenance

  • Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting.
  • Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services.
  • Prepare contract specific PPM procedures, PPM schedule, and resource planning.
  • Prepare method statements, risk assessment, PPM Task sheet.
  • Tally and Close all planned PPM work orders on monthly basis.
  • Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s.
  • Handle escalations, emergencies and resolve all customer complaints, prepare technical reports.
  • Ensure all CRM work orders are tracked, updated and closed on daily basis.
  • Carryout daily site inspections to ensure quality of works and adherence to the set standards and provide expert advice to the team.
  • Calibration of all tools and tackles, safety devices.
  • Schedule, coordinate and oversee the maintenance contracts of sub contractors.

Repair, Refurbishment Works

  • Generate revenue from repair, replacement, refurbishment / retrofit works and achieve set targets.
  • Make conditional assessment of assets, Identify the assets which are required to replaced based on the aging, performance, submit report to customer.
  • Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals.
  • Execution of casual jobs efficiently with in the budget and ensure profitability of the same.
  • Submission of customer invoices on time.
  • Liaise with client on any payment issues and resolve the same.

Customer Service

  • Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
  • Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLA’s, KPI’s.
  • Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team.


  • Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.
  • Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others.
  • Implement all HSE policy, Safe Operating Procedures, and Safe Work Instructions (tool box talk) - thus preventing potential incidents at all times.
  • Ensure the team possess appropriate tools and tackles, spare parts and consumables, calibration of tools and tackles.
  • Ensure timely close out of HSE Action taken Reports, NCR’s.

Employee Engagementjob requirements

Job Requirements
  • You should have a bachelor's degree in engineering specialized in mechanical / electrical / facilities management.
  • Additional qualification in Facilities Management is an asset. Masters in Business Administration is a plus
  • Minimum of 5+ years relevant experience within a facilities management / intergrated facilities management environment in GCC.
  • The ideal candidate will have to have a previous track record of leading a team of supervisors, technicians, strong management skills.
  • Good knowledge & experience in maintenance of mechanical, electrical, plumbing systems and assets
  • HVAC, Electrical, Plumbing, Fire Systems, Gen Sets, UPS & Elevators
About this Company

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles.

Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the... (More)

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