Retail Customer Care Advisor

Etisal EG - Nozha, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Deal directly with customers face to face.
  • Respond promptly to customer inquiries and Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Handle, Manage and efficiently deal with customer inquiries, complaints, and requests.
  • Understand the process cycle and acts upon it.
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
Job Requirements
  • Education: Bachelor's degree with any relevant discipline.
  • Language: Very Good command of the English language (written, orally).
  • Experience: 1-3 years of customer care/customer service experience.
  • Personality: High follow up and organizational skills with the ability to work under pressure
About this Company

Etisal Trading - The sole distributor of Anker Mobile accessories brand, Honor, and TCL smartphones in Egypt.

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