Demurrage Analyst

Accountabilities:

• Support the G2V model of growth reporting into Chennai SBO
• Investigate the events of a voyage, deviations from the initial agreement and check what was contractually agreed around the events
• Prepare and negotiate claims with customers to maximize income for Shell while reducing cost paid by Shell
• Strong negotiation skills towards third parties to guarantee settlement of claims in agreed timeline according to internal policy.
• Ensure all claim activities are correctly reflected in financial and trading systems
• Work with peers in Dubai & Chennai create inter-operability and support best practices and share knowledge
• Collaborate with other SBO’s teams to support migration and share key learnings.
• Use a continuous improve mind-set to support process improvements
• Follow internal procedures to receive approval for payments and escalate to Team lead when needed in a timely manner
• Take responsibility for safety, compliance and audit readiness
• Support and work with internal customers, like Commercial OPS, Contracts, Trading & Supply, manufacturing teams to increase operational excellence, identify profit leakage and implement remedies
• Periodically review most common root causes of demurrage with internal customers and advise how to reduce such costs
• Proactively advise all Shell stakeholders on improvements creating end to end value for Shell