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Job Description
- Business oriented solution Development.
- Materialize business objectives and ideas into a feasible solution.
- Align the IT systems to guarantee harmony.
- Proactive maintenance and issue resolution for IT systems.
- Manage crisis situations and work under pressure to resolve problems.
- Cross site systems management ,
- Manage, configure and develop Regional WAN
- Design, maintain, develop, and evaluate all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless, and related components.
- Identify areas for improvement. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure. (Min 1 Recommendation/enhancement per Quarter)
- Manage and ensure sustainability of Internet, VPN and LAN connectivity.
- Disaster recovery site management.
- Data center management.
- Conduct Security assessment.
- Document & maintain configuration for design, configuration, routines, processes and tools.
- Test server performance and provide network performance statistics and reports.
- Act as second line support for all IT hardware or software.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
- Assist with the planning and deployment of infrastructure security measures.
- Attending training to develop relevant knowledge and skills
Job Requirements
- University degree in the field of computer science and/or 5 years equivalent work experience.
- Certification in at least 2 of the following [ CCNA, MCITP, MCSE, VMware, Blade Servers ] or 2 years extensive experience per area..
- 3+ years’ experience in infrastructure or similar Position.
- Good knowledge of service and application delivery, as well as successful service level agreement accomplishments.
- Knowledge of current protocols and standards, including ITIL, Service Desk tools, VMware, Microsoft Windows Servers, Exchange, Networking passive & active components, Business continuity techniques and tools, and Information Security.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into issues and products as required.
- Ability to present ideas in a user-friendly language.
- Ability to work with min supervision.
- Hands-on experience in troubleshooting hardware.
- Keen attention to detail.