Job Details
Skills And Tools:
Job Description
Role: IT Helpdesk Engineer
Brief Of Our Company:
iHorizons is a leading provider of business solutions and technology services in the Arab World. We work with prominent clients like Al Jazeera, Ooredoo, government agencies, and other large enterprises to help them in their digital service migrations. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.
A Qatari company Founded in 1996, iHorizons has its headquarters in Doha and offices in Jordan and India, as well as the R&D lab at Qatar Science and Technology Park (QSTP) under Qatar Foundation.
iHorizons develops its own software platforms in the areas of Arabic web content management, Arabic NLP and social media analytics. In addition, we provide services in the areas of Intranet portals, business process automation, managed operations, IT program management, IT consulting, and cloud computing services.
Location: Amman, Jordan Branch Office
Job Description:
- Installing and configuring network printer
- Managing network shares
- Supporting desktop operating systems - Windows 10
- Providing Help Desk support for business users
- Configuring and managing Access Points and Wireless networks
- Installing and managing Windows Server operating systems - Server 2016, 2012 and 2008
Job Requirements
Must Have:
- Knowledge in using Office 365 Services
Good To Have:
- Managing Active Directory Domain Services (ADDS)
- Managing network services - DHCP, DNS, RAS, WSUS
- Basic knowledge in Hyper-V, Firewall, Routers and Switches
Overall:
- Problem solving mentality
- Enthusiastic
- Eager to learn new technologies
