Job Details
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Job Description
Objectives:
- The Branch Manager’s main goal is to increase the sales/business development and improve the customer service function of the branch. He is responsible for the growth of local sales for his branch.
- The Branch Manager will also oversee all staff and be responsible for day to day operational activities at the branch location.
Main responsibilities:
- Responsible for all sales and business development duties including calling on accounts to increase revenue and profit.
- Maintain CRM per company policy
- Responsible for creating new business through contact with prospective customers in the assigned market
- Responsible for identifying market trends and competitive rate actions and communicating those trends to the Product Group
- Responsible for identifying the competitive service strengths and weaknesses of the company and making recommendations to constantly improve
- Responsible for other duties including sales presentations, writing sales proposing, implementation, creating and adding to existing marketing materials
- Responsible for managing the customer support/service function to external customers
- Responsible for all functions and operations at the branch
- Responsible for credit management of customers
Job Requirements
- University Qualifications: Bachelor’s Degree or equivalent experience highly preferred
- Nature and length of previous experience: 5+ years of management experience required in a sales/customer service role, preferably in Freight Forwarding or 3PL
- Specialist knowledge: Experience in the industry with sales and business development required
- Ocean and Air freight sales experience highly preferred
- Experience with writing professional sales proposals and standard operating procedures highly preferred
- Ability to work under time pressures
- Polished communication skills
- Ability and experience in managing others and prioritizing work
- Accustomed to working in a fast-paced, dynamic environment
- Age Range: 30-45
- Gender Preference: Male
- Language Fluency: English, Arabic
