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Senior CX Presales Consultant - Egypt

Oracle
Cairo, Egypt
Posted 4 years ago
8People have clicked1 open position
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Job Details

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Job Description

  • Partner with sales teams across all stages of the sales cycle to articulate the business value of CX Applications
  • Leverage industry knowledge to recommend relevant and innovative solutions that support your customers’ desired outcomes
  • Ensure customers’ key business requirements and motivations are fully understood and addressed
  • Design, present and articulate Oracle CX Solutions to a variety of external and internal stakeholder audiences
  • Focus on overcoming obstacles to achieve the customers’ desired outcome
  • Stay up to date and increase your skills and knowledge in CX and modern demonstration techniques
  • Address the competitive landscape and handle objections
  • Ensure a smooth handover for a successful customer implementation
  • Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events
  • Drive the strategic growth of EMEA Applications through an active contribution to the SE community

Job Requirements

WHAT SKILLS DO YOU NEED?

  • Excellent communication and presentation skills
  • Innovative thinking
  • Strong collaboration skills
  • Networking skills
  • Drive and resilience
  • Curiosity
  • Emotional intelligence
  • Ability to self-manage
  • Ability to translate complex customer needs into business solutions

EXPERIENCE & QUALIFICATIONS

  • Extensive knowledge of business applications (preferably all CX pillars)
  • 5+ years of experience as pre-sales or implementation consultant in enterprise transformation projects focusing on CX
  • Understanding of Oracle’s Cloud strategy and the SaaS marketplace
  • Sales methodology knowledge, including processes and disciplines
  • Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus
  • Bachelors / Masters degree or equivalent desirable
  • Fluent Arabic
  • Fluent English
  • Travel is required, approx. 25% of your working time

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JobsIT/Software DevelopmentSenior CX Presales Consultant - Egypt