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Job Description
- Collect admission tickets from guests upon arrival and distribute paperwork or information pertaining to the scheduled events
- Examine tickets or passes to determine authenticity by validating the names and dates listed
- Escort visitors to their designated seats and inform them of the nearest exits and restrooms
- Ensure a safe environment by maintaining clear aisles and reporting suspicious behavior to security
- Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
- Collect disregarded for forgotten items after the event and store in lost and found for guests to retrieve
- Illuminate walkways once an event has started and assist guests with entering and exiting in darkened spaces
- Greet arriving guests and answer any questions they have regarding showtimes, events or parking
Job Requirements
- 1-3 years of experience working in a customer service-based industry
- Ability to work in a standing position for long periods of time
- Exceptional interpersonal skills and a friendly demeanor
- Interest in entertainment or the performing arts is preferred
- Personal organization and accountability are required to ensure a positive experience for visitors
- Knowledgeable about the venue as well as seating arrangements and exits
- Ability to work well in a group and be proactive about the needs of guests
- Able to work various shifts, weekends, possibly holidays and late nights
- Reliability and promptness in arriving for scheduled shifts
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