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Job Description
- Planning project life cycle for new projects
- Monitor IT Servers and Systems
- Direct IT Technicians
- Develop Department Policies
- Resolve Help Desk Escalations
- Oversee Upgrades and Installations
- Negotiate Vendor Contracts
Job Requirements
- Bachelor of Computer Science
- Male
- Perfect English is a Must
- Technical skills : Extensive knowledge in computer software and hardware, including servers and systems, Virtualization, Networking to successfully lead IT departments
- Team leadership : Because they direct and lead teams of IT technicians, He should be able to effectively manage IT personnel and set department priorities
- Process enhancement : Develop and implement policies and procedures for the IT department, so some familiarity with assessing and improving processes is vital
- Communication skills : Strong written and verbal communicators, able to communicate with team members, management personnel, and end users throughout the organization
- Problem-solving skills :This role also requires excellent problem-solving skills, especially when it comes to directly addressing user issues with software, hardware, and servers