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Sales Administrative Assistant

Four Seasons Hotels and Resorts
Riyadh, Saudi Arabia
Posted 4 years ago
57People have clicked1 open position
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Job Details

Experience Needed:
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Job Description

BASIC PURPOSE:

Responsible for providing administrative support to the Sales Managers and Director, while being familiar with all aspects of the Sales planning process. Assist with day-to-day functioning of Sales department and provide back up support to the Sales Team.

ESSENTIAL FUNCTIONS:

  • Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing.
  • Prepare accurate written correspondence including letters, contracts, reports, group resumes and e-mails using MS Office, Delphi, Crystal Reports and Lotus Notes.
  • Maintain Delphi accounts, including traces, creating and updating bookings and the preparation of Group Resumes.
  • Facilitate tasks including, but not limited to managing administrative systems like Lanyon, BirchStreet, Bayan etc.,
  • Complete distribution of Sales correspondence to the concerned operating departments, as required.
  • Maintain various Sales file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Proposals, Contracts and Group Resumes.
  • Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine.
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
  • Respond according to the crisis management plan to any emergency or safety situation.
  • Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Job Requirements

KNOWLEDGE AND SKILLS:

Education: College education preferred

Experience: Excellent reading, writing and oral proficiency in the English Language.

Previous secretarial, hotel, and/or related experience required for two years.

Skills and Abilities: Excellent reading, writing & oral proficiency in the English language.

  • Good organizational skills.
  • Attention to detail.
  • Ability to multitask
  • Required clerical responsibilities; typing, filing, faxing, photocopying.
  • Able to handle a large volume of telephone calls in an efficient and courteous manner.
  • Proficient in MS Word, Excel, Internet, and Delphi.
  • Food and Beverage knowledge is a plus.
  • Work well under pressure, requires multitasking and being a team player.
  • Detail oriented, well developed organizational skills and a strategic thinker.

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