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Job Description
Middle East Worldwide Sales Office
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The Account Director, will be responsible for sales, account management and strategy for a base of primary accounts (A and B) in the Middle East Worldwide Sales Office. Furthermore the position will take an active lead in Business Development (C and P accounts) for the office.
Key Activities:
- Strategic account management for all assigned clients with the goal to increase penetration and revenue
- Account development with the objective to uncover incremental revenue streams for Four Seasons Hotels and Resorts
- Organisation and implementation of familiarisation visits escorting clients to new destinations throughout the year, and planning and executing sales events as directed
Job Requirements
Key Competencies:
- Strong organizational skills in order to successfully manage the conflicting priorities in a Worldwide Sales Office
- Strong, well-developed customer relationship skills
- Highly developed problem solving skills with the ability to think outside of established norms
- Self-motivated, yet an enthusiastic team player
- Perseverance with the ability to navigate the political and hierarchical structure of an account, its rules and regulations
- Leadership Skills - ability to direct and collaborate with on property sales managers and other sales and marketing disciplines
- Business Development – needs to be resilient with the ability to influence strategic change and implement a clear segment penetration strategy
- Effective and compelling communicator with strong presentation skills
- Creative approach to account management and client interactions
Experience and Qualifications:
- A proven track-record in group sales - consistently meeting or exceeding established revenue and activity goals
- Solid understanding and experience of the assigned market
- 3+ years of sales experience (WSO or Hotel)
- Advanced skills with Microsoft Products (Word, Excel) and social media (LinkedIn, Facebook, Instagram)
- Experience in event management and ROI calculations required
- Language skills: English, Arabic (other languages are a plus)
