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Job Description
- Make technical presentations and provide technical support assistant meets client needs
- negotiate contract terms and conditions to meet both client and company needs
- Resolves product or service problems by clarifying the customer's complaint.
- Handle complaints, provide appropriate solution.
- Keep records of customer interactions, process customer accounts and file related documents and reports.
- Determining the cause of the problem.
- Expediting correction or adjustment.
- Following up to ensure resolution.
- develop long-term relationships with clients, through managing and interpreting their requirements
Job Requirements
- BSc Engineering (civil-Architecture)
- Experience in real estate
- Experience in Customer relation
- Excellent communication skills
- Have good problem solving skills
- React quickly to changes in a dynamic environment
- Ability to work as part of a team
- Very good structured feedback providing skills
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