Job Details
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Job Description
- Customer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction.
- Answer customer’s inquiries through phone and face to face
- Follow up courses dates and customer satisfying
- Organizing customers in and out of labs
- Resolve and mange customer complains
Job Requirements
- Bsc or BA from a recognized University.
- Military Status: Completed or Exempted.
- Previous Experience in Customer Service face to face Environment is highly preferred.
- Very Good PC skills (preferred computer science graduates)
- Has the ability to be effective in communication with others
- Patient and intelligent to solve problems
- Working under pressure
