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Job Description
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Liaise between the customer and internal teams
Job Requirements
Requirements
- Fluent English - Technical Background - Customer Service - PR