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Technical Support Engineer

Quality Technology
Nasr City, Cairo
Posted 4 years ago
36Applicants for2 open positions
  • 24Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Responsible for implementation and support of Avaya contact center & UC products including infrastructure, H/W installation, system configuration, IVR, call routing, LAN, Wireless LAN, Data Center Networking, Wide Area Network (WAN) and Security Firewalls.

Job Requirements

  • Good experience & hands-on in IP telephony, UC and contact center, preferably with Avaya or Cisco products.
  • Good knowledge of operation and support of routers, switches & wireless including troubleshooting Skills.
  • Preferably, good knowledge and hands on experience on Fortigate Firewall.
  • Good troubleshooting skills.
  • Strong skills to prepare the Low Level documents.
  • Strong written and oral communication skills.
  • Bachelor’s Degree in Computer or telecommunications engineering.

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