Call Center Agent
MBS -
Kuwait City, KuwaitPosted 4 years ago204Applicants for50 open positions
- 3Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
#Call_Center_Agent for #Kuwait is now needed for 2 Year contract ;
- Manage large amounts of calls in a timely manner.
- Follow communication scats to seize upsetting and crossing selling opportunities.
- Engaging with customers and diffuse and rectify complaints.
- Coordinate with delivery drivers and outlet supervisors for orders.
Working Conditions
- Ticket to: from Egypt + accommodation + transport from work + duty meal.
Job Requirements
Minimum Qualifications and Knowledge:
- High School education
- SAP and CRM knowledge is an advantage
Minimum Experience:
- Minimum of 2 years of work experience
- Experience in a customer service or call center role is preferred.
Job-Specific Skills:
- Time management
- Work to deadlines
- Can work on own initiative
- Good communication skills
- Arabic speaking advantage but not essential
Behavioral Competencies :
- A team player
- Excellent Interpersonal Skills
- Cultural awareness
- Able to build strong relationships
- Males Only
- Fluent in English and conversational in Arabic.
- Experience in customer service with a minimum of 2-4 years.
- Adept computer skills to deal with our ERP, Google Docs and Avaya telephone systems.
