Job Details
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Job Description
Position Summary:
- The candidate will be responsible for maintaining the integrity of all computer workstations and associated software within the office building.
- The work would include both the reactive and proactive support for the computer hardware / OS related issues.
Responsibilities:
- Assist personnel with installation, configuration and ongoing usability of system hardware and software
- Offer daily operations and systems support to personnel
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via phone
- Assist employees with computer problems and answer their questions
- Conduct daily network backup operations
Job Requirements
- Bachelor’s Degree in Computer Science, Computer Engineering or related field required
- 1+ years’ experience in computer HW and systems maintenance
- Ability to meet deadlines and manage stress effectively in high-pressure situations
- Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
- Strong sense of discretion and confidentiality required
