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Technical Performance Manager

Talabat
Maadi, Cairo
Posted 4 years ago
59Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Oversee, analyze, and monitor Operation's performance and quality of delivery operations.
  • Dive deep into immense data and deriving insights for each zone.
  • Identify, initiate, and drive operational performance improvements within country operations in order to achieve global standards of business excellence.
  • Initiate and implement appropriate training and awareness plans to support country operations’ staff and maintain the highest levels of performance.
  • Handle deployment of new operations applications including coordination of system setup, users training, and post-deployment administration
  • Establish business processes and procedures to drive efficiency and performance.
  • Support continuous improvement of budgeting, forecasting & planning for logistics function.
  • Support manpower planning for logistics operations.
  • Prepare and submit frequent & unplanned business/ operational reports.
  • Prepare workforce schedules to ensure optimum manpower utilization & fulfillment of business needs.
  • Assist in the development of scorecards, measurement tools and KPI’s on both individual & process levels.
  • Create action plans for failed KPIs to ensure continuous improvement.

Job Requirements

  • Bachelor’s degree.
  • 7+ Years of experience in performance Management – Business Intelligence/ analysis (preferably in the food industry or shipping industry).
  • Excellent command of English.
  • Proficient level in MS Excel
  • Project management certification is preferred.
  • Proven Experience in using data management tools; Power BI, Tableau... etc.
  • Effective People management skills
  • Exceptional Organization skills – Time management, resource planning and attentive to details
  • Remarkable problem-solving skills
  • Strong Analytical Skills
  • Great Presentation skills
  • Target Oriented
  • Initiative and Goal-Driven

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