Job Details
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Job Description
- Handling daily requests
- Issuing, modifying or cancelling flight tickets
- Administer all booking requests and respond to all inquiries in a timely manner.
- Provide quick response to urgent cases
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations
- Deal with occurring travel problems, complaints or refunds
- Enter data into our software and maintain client files
- Network with tour operators
- Confirm and modify flight reservations.
- Ensure that colleagues and customers follow proper procedures.
