Sales Account Manager - Infrastructure

Giza Systems - Cairo

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Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

Job Description

  • Responsible for a sales target for his Market Unit across designated Territory / Account(s) and a marketing target to bring in leads for all LoBs across assigned account(s) as per the sales/ marketing strategy.
  • Identify leads and opportunities for all LoBs across his assigned account(s) to achieve sales target and engages in an assessment of the opportunity with input from the LoB Managers concerned.
  • Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details
  • Report opportunity assessments for common projects with his manager, to share with the steering committee as input into the decision to bid as per process.
  • Build new client relations and brings in new client accounts, in coordination with the Sales Manager.
  • Handle all communications and problems arise in the relevant account.
  • Handle and respond to all client inquiries and correspondence.
  • Bring in sales opportunities for the country across the assigned accounts, as per sales target.
  • Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager or the CCO based on the DOA.
  • Follow-up with COM and Project Managers to monitor the progress of country projects.
  • Follow-up on and monitors the profit/loss status of country projects with the Project Managers and liaises with the LoBs for the profit/ loss status for common projects.
  • Follow-up on client proposals and monitors the order processing and cash flow status of the project.
  • Undertake price negotiations with suppliers, when needed.
  • Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for his industry.
  • Update the CRM related to his opportunities & the accounts he’s handling including but not limited to all information required.
  • Drive business opportunities E2E from lead generation towards closing, handover to delivery and post-sales support in terms of up-selling and cross-selling.
  • Work with the Sales Manager and Presales team to ensure that appropriate market & pricing strategies are developed to the account.
  • Schedule follow-up visits with accounts to ensure that all projects are running smoothly.
  • Approach old clients and schedule visits to bring new opportunities & maintenance contracts.
  • Adopt organizational processes relevant to sales roles & responsibilities and efficient compatibility to customer purchasing processes.
  • Ensure the ongoing development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs).
  • Work with the Presales to ensure that he is updated with all LoBs’ portfolio & new solutions / products.
Job Requirements

Technical Skills

  • Experience in solutions selling & integration value propositions.
  • Solid Background on Telecom Solutions across various domains.
  • Knowledgeable of Information security, Cybersecurity, Data center, Data Networking and IT solutions.
  • Solid understanding of Telecom business, market dynamics & key players
  • Knowledgeable on the latest technology trends of Technology Infrastructure across all layers.
  • Strong network connections in Key Accounts across the GCC region.

Personal Skills

  • Customer services oriented
  • Excellent sales and marketing skills, with consultative sales approach
  • Excellent communication, interpersonal and negotiation skills
  • Excellent problem-solving skills
  • Excellent command of English


  • • B Sc. in Engineering with a specialization in Communications, Networks, or Computer Engineering