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Customer Service & Quality Manager

Surgitech
Cairo, Egypt
Posted 4 years ago
158Applicants for1 open position
  • 88Viewed
  • 6In Consideration
  • 69Not Selected
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Job Details

Experience Needed:
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Job Description

  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Set requirements for raw material or intermediate products for suppliers and monitor their compliance
  • Ensure adherence to health and safety guidelines as well as legal obligations
  • Supervise inspectors, technicians and other staff and provide guidance and feedback
  • Oversee all product development procedures to identify deviations from quality standards
  • Inspect final output and compare properties to requirements
  • Approve the right products or reject defectives
  • Keep accurate documentation and perform statistical analysis
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Be on the lookout for opportunities for improvement and develop new efficient procedures

Job Requirements

  • Medical graduate (Vet, Science, Pharma or relevant studies)
  • Medical background.
  • Proven experience as a quality manager
  • Conscientious and responsible
  • A keen eye for detail and a results-driven approach
  • Outstanding communication skills
  • Excellent organizational and leadership skills
  • Proficient in MS Office
  • In-depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods

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