Customer Service Agent (Middle East Project)

Confidential Company - Maadi, Cairo

157
Applicants for
10 open positions
4
Seen
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
4,500 to 4,850 EGP per month, Medical & Social Insurance, Transportation
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
10 open positions
About the Job
  • Handling customers inquires through Hotline channels in English, these inquiries are mainly technical and service inquires also contact the customers to survey their satisfaction

Benefits

  • Net Salary : 4500 EGP + 350 Transportation Allowance.
  • Working Hours : 9 working hours includes 1 Break Hour
  • Rotational Shifts
  • 2 days off Rotational
  • Transportation
  • Full Paid Training Period
  • Medical & Social Insurance fully Covered
Job Requirements

Requirements

  • Males & Females.
  • Excellent Command of English Language.
  • Preferred to have two years’ experience in customer service
  • Knowledge of internet usage (browsing), good knowledge of Microsoft Office application.
  • Ability to troubleshoot key issues
  • Familiar with how to use popular search engines and navigate different social media platforms
  • Android devices awareness
  • Smart phones overall feedback