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Commercial Operations Manager

OLX Group
Cairo, Egypt
Posted 4 years ago
131People have clicked1 open position
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Job Details

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Job Description

  • Manage Commercial operations team
  • Playing a pivotal role within OLX EG revenue management department through leading the team while playing a focal point role between revenue teams and other teams like Finance, Growth, Strategy, Product and Customer operations
  • Own/develop end-to-end sales processes while tracking sales funnels and operational business drivers in addition to provide regular insights to business
  • Responsible for leads management processes for direct sales channels by ensuring the quality of leads and the assignment process and explore new ways of generating leads
  • Developing sales channels commissions schemes while making sure these schemes are deriving sales performance
  • Ensure the sustainability of OLX EG payment channels as well as courier companies management, in addition to explore new payment channels
  • Monthly reporting on revenue and sales figures in addition keeping an eye on paying clients performance, that includes acquired clients through sales channels and users acquired organically online while owning accounts management life cycle
  • Oversees all aspects of the operational activities that vary depending on size, scope and require flexibility management solutions using planning, monitoring and controlling processes.
  • Contribute to continuous improvement activities & find solutions and alternatives for operational obstacles
  • Ensure that CRM applications is updated and has all needed dashboards
  • Only channels of communication with CRM product experts to fix/enhance system flows
  • Always explore new revenue streams that could be added to OLX EG portfolio in addition to continues management for all launched propositions and products
  • Sales channels productivity tracking and enhancements

Job Requirements

  • Minimum 5 years of commercial operations or related experience;
  • Data driven decision making mentality and sound business judgment through strong analytical thinking and experimentation
  • Roll up your sleeves and get into the detail approach
  • Demonstrated leadership of leading initiatives and projects at your organization.
  • Strong project management skills
  • Ability to take initiative and prioritize in a constantly-changing work environment
  • Direct experience in a similar role is a plus

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JobsOperations/ManagementCommercial Operations Manager