Director of Learning
Careem -
Dubai, United Arab EmiratesPosted 5 years ago111People have clicked1 open position
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Job Description
- Mature Careem’s learning agenda, shifting from fragmented learning to integrated and holistic learning that drives performance
- Create and implement forward thinking L&D strategy to support rapid business growth
- Conceptualize and implement Careem Academy to build colleague capabilities and learning paths aligned to the business strategy
- Implement a digital learning strategy and system infrastructure to support the learning vision
- Develop a learning culture through social learning and peer to peer networks
- Develop scalable approach to conduct training needs and perform analysis of the results across the business
- Build a team of dedicated learning professionals deployed throughout the region to operate in a in a fast-paced, do it whatever it takes environment
- Manage a portfolio of technical, functional and behavioral continuous initiatives
- Build a coaching and mentoring culture
- Leverage internal feedback and external benchmarking for ongoing talent development needs analysis
- Create robust approach for evaluating learning initiatives and demonstrating ROI
- Collaborate with and upskill the People team (across regions) to ensure solutions suit the diverse business stakeholder needs and that they are engaged and upskilled to support the L&D strategy
- Commission and manage additional internal or external resources as and when required in order to ensure cost-effective delivery of agreed L&D initiatives.
- Work with line managers on the design and delivery of appropriate and relevant Development Plans for colleagues; to commission and evaluate agreed internally-delivered interventions
- Ensure operational effectiveness in delivering core programs to thousands of colleagues each year
- Establish lean processes and a customer-centric approach to the learning experience
- Invent new and innovative approaches for delivering and scaling programs in a rapidly growing organisation
- Analyse the audience, content, technologies, operational constraints, and trade-offs associated with delivering the most impactful solutions for a highly ambiguous environment
- Demonstrate strong business acumen, including problem-solving skills, critical thinking, and a willingness to be vocally self-critical
Job Requirements
Requirements
- Proven experience in the areas of leadership development, coaching, organizational development, group facilitation, and training design
- Proven experience with the design, development, implementation, and measurement of classroom, self-directed online and virtual synchronous learning solutions that positively impact the business
- Proven experience in developing and executing strategy in a fast-paced and rapidly changing organisation
- Proven experience of conducting training evaluation and demonstrating ROI
- Project management skills, including managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
- Experience with large scale portfolio/program/project management
- Strong verbal and written communication abilities
- Strong analytical skills and experience using and presenting data to make decisions
- BA or BS degree in a relevant field such as psychology, business, education, instructional design, organizational development, or equivalent experience
- Up to 50% travel required to regions (Saudi, Pakistan, Egypt, Berlin)
Preferred Skills & Experience
- Master’s degree or higher in related discipline (CIPD, business psychology or other)
- Test user ability and personality qualification (British Psychological Society)
- Operational/business expertise outside of training and leadership development
- Experience supporting the training and leadership development of a start-up organization
- Experience with business, financial and process improvement tools, concepts and methodologies
- Outstanding interpersonal and leadership skills; a role model for the concepts and skills we teach
- Proven ability to lead and engage distributed teams
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